Refund policy
Return Policy
All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
Please review all product details, sizing, condition, and order information carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
Our all-sales-final policy does not apply if your order arrives damaged, defective, or if you receive an incorrect item.
If there is an issue with your order, please contact us within 7 days of delivery at archiveocllc@gmail.com.
Please include:
- Your order number
- A description of the issue
- Clear photos showing the item and the issue
We will review the claim and, where appropriate, provide a replacement, refund, store credit, or other resolution.
Final Sale Items
Unless an item arrives damaged, defective, or incorrect, all merchandise is final sale and is not eligible for return or exchange.
Questions
If you have questions about an item, sizing, condition, or your order before purchasing, please contact us at archiveocllc@gmail.com.